“Oh my gosh you would not believe how hard it’s been for me to find this furnace filter. Wal-Mart doesn’t have them any more, so I thought I couldn’t get them any more. I’m so happy you have them, but you know you should really put them up front here so people see them or they would never know where to look. I’m sure the Wal-Mart people will be coming down here now for them, so you should really put them out where they can find them.”
…As much as we appreciate customer feed-back (NOT), there are 2 problems with this one. A) we don’t have any open positions for a marketing leader currently or ever and B) we definitely don’t want the Wal-Mart people making their way down here any time soon, so what I’m hearing is that we should make them even more hidden. Thanks though, you’ve been super helpful.